Mystery Visits

Ever fancied being a mystery visitor?

Mystery Eyes specialises in providing mystery customer programmes for pubs, restaurants, and retail venues. We are looking for observant, reliable people to join our team of mystery visitors to provide feedback on real customer experiences. The businesses we work with — from local shops to national pub chains — use this feedback to improve their service, staff training, and overall experience.

We need people who:

Enjoy visiting pubs, restaurants, and shops – Whether you’re browsing in-store or enjoying a meal out, you appreciate good service and a smooth experience.
Are observant and can provide constructive, detailed feedback – It’s not about criticism, but helping venues understand what works well and where they can improve.
Are I.T. literate – All visit allocations and feedback are managed online. You’ll just need a smartphone or access to a computer.
Have a passion for great service – Whether it’s a warm welcome in a pub or helpful advice in a shop, you know what great customer service looks like.

We are currently looking for mystery visitors across the whole of the UK.

Our clients offer an allowance per visit (which varies depending on the type of visit and client), typically around £30-£60. This isn’t a full-time job — but it’s a fun way to discover new places, enjoy meals or shopping experiences at little or no cost, and know that your feedback genuinely makes a difference.

After all, who doesn’t love a trip to the pub or a bit of retail therapy — especially when someone else is covering the bill?